We're sorry that our payment process isn't working properly.
Here are a few common solutions that may solve the issue you are experiencing during checkout.
- Make sure all the information you've entered is correct. The most common reason for a payment not going through is a typo.
- At this time, we only accept MasterCard, Visa, American Express, Discover or PayPal.
If your payment is still not going through, then there may be an issue with how the page was loaded in your session. This can be fixed via the following:
- Go to the MasterClass homepage at www.MasterClass.com .
- Clear your browser's cookie and cache data, then refresh the page in your browser.
- Log back in to your account, then try making the purchase again.
If you have more questions, please contact us here or call us at +1 855 981 8208. We are always happy to help!